Terms and Conditions



  1. The Seller (Red Ram Sales Ltd.) assumes no responsibility for the improper installation or usage after the time of purchase. Should the Seller give any warranty with respect to the items purchased, said warranty must be shown in writing on the front of the transaction invoice. The warranty shall be limited to the purchase price of the item and the only remedy of the Purchaser pursuant to the said warranty shall be a refund of the purchase price or a replacement of the item purchased. In no circumstances shall the Seller be liable for any claims for consequential damages. The Purchaser waives all such claims, consequential damages including, but not limited to the labour charges to install or remove the parts, loss of income, wages and salary, and or rental charges.  There are no warranties or merchantability or fitness for particular purpose and not warranties which extend beyond the description on the face of the invoice hereof.
  2. Any specific warranty given on the front of the transaction invoice on any part or item shall be rendered null and void when returned opened, apart, altered, or damaged. Any claim for warranty must be made within 5 business days of observance of the problem or defect, and items returned for warranty, repair or replacement must be returned prepaid within the said 5 business days.
  3. The Seller is under no obligation to accept returned parts for exchange or refund. If, however, the Seller agrees to accept returned parts they are subject to acceptance and are subject to a 20% handling charge. Acceptable parts to be returned must be returned to the Seller’s location, prepaid, within 14 days of invoice date. Parts which have been altered or damaged are not acceptable for return. It is agreed that the sole determiner of the condition for return is the Seller; Purchaser agrees to any inspection or method of inspection dictated by the Seller and agrees Seller has the right not to accept returned merchandise if in the Seller’s discretion, he believes condition of used merchandise has changed from date of sale.
  4. Body sections and other parts which have been cut off to order are not returnable.
  5. All used parts or merchandise must be inspected by the Purchaser for defects or safety hazards. The Seller states that in no way are there guarantees or warrants on used merchandise for apparent or non-apparent safety hazards and affirmatively states that used parts or merchandise sold may have safety hazards and it is the responsibility of the Purchaser to inspect for actual or latent safety hazards or hire an expert to so inspect.
  6. Purchaser affirms that before he has entered into this agreement, Seller requested that he examine the parts or merchandise to ascertain whether there were defects therein. That Seller afforded the Purchaser an adequate opportunity to make such examination before he entered in the agreement and that he has examined the goods as fully as he desired for the purposes of determining whether there are defects.
  7. There is no warranty on labour.
  8. In the event of default by the Purchaser of any terms of this invoice, the Purchaser agrees to indemnify the Seller of all legal costs, including all solicitor’s fees incurred by the Seller while the Purchaser is in default, including charges by any employees of the Seller on time spent in collection of the outstanding balance.
  9. Unless noted, any core or exchange must be returned to the Seller, prepaid, in resalable condition, no less than 14 days from the invoice date. Time shall be of the essence, and should the Purchaser fail to return the above within the stated time frame, the Seller will be entitled to the sum equal to the item or part sold as shown on the front of the invoice. In the event of any warranty settlement, claim, refund, cancellation (etc.), the core or exchange will remain the property of the Seller. The Seller will not be obligated to return or credit the Purchaser for any amount or value on said core or exchanged.
  10. There are no engine warranties unless otherwise stated. Engine warranties will not include those of outside, attached parts or accessories. There is no warranty against excessive oil consumption. Unless otherwise written, engine warranty will cover and guarantee those only of the block and cylinder heads from any cracks, and crankshaft from existing damage. Unless otherwise noted, it will be the Purchaser’s responsibility to inspect all crankshaft bearings prior to starting.
  11. The Purchaser permits the Seller to charge on his Visa, MasterCard, or any other charge card, when due and owing, for any overdue or exchange charges, collect shipping charges and on overdue and unpaid invoices or work orders.
  12. When the item sold, such as transmissions, differentials, engines, (etc.), includes parts and accessories including fuel pumps, turbos, starters, alternators, fans, pulleys, oil pans, manifolds, yokes, (etc.), the Purchaser will undertake to return these, with core or exchange, inside 14 days following invoice date, in good resalable condition.